Frequently Asked Questions
Do you reupholster outdoor furniture?
We do! Finish Pros offers a wide selection of outdoor materials, and we are experts in building outdoor cushions that are best suited to a particular environment (screened in porch, poolside, sun-blasted patio area, etc).
Is Finish Pros locally owned? Is Finish Pros a franchise?
Finish Pros is a locally owned business, and our emphasis is always on maintaining the level of service and integrity that has allowed us to grow and thrive in the Triangle area.
Can you re-glue or repair furniture? Can you repair dog damage?
Finish Pros is unique as a refinishing and upholstery business in that we have a highly skilled and dedicated repair crew. Unlike many upholstery businesses that simply recover your furniture with new fabric, we can solidify frames, re-tie and re-web spring systems, and make sure that your sofa arrives to one of our upholsterers in tip-top shape.
Repairing and patching veneers, doing professional re-glues and shoring up your furniture for our refinishing room is also a highly important part of what we do.
How durable is your furniture finish?
Does Finish Pros cane or rush seat bottoms?
How does the refinishing process work? Do you dip furniture?
Is my piece worth reupholstering?
It may or may not be. Finish Pros does not want to work on poorly-built furniture, and we will always be completely honest about the quality of your pieces when we conduct estimates. To qualify for reupholstery, a piece of furniture should be of solid construction, or have what people commonly refer to as “good bones”. Here is a short blog post by Ben Weidner covering this subject, specifically in regard to reupholstering sofas.
Can my cushions be made more comfortable?
Absolutely. During the initial upholstery estimate, we will carefully inspect your cushions and ask you several questions about your current state of comfort or discomfort. Finish Pros offers a variety of cushion solutions, and uses only the highest quality foams, dacron products, and downs. For more information, you can read about cushion options on our blog: Soggy sofa? We can help!
How much fabric is needed for my project?
Do I need to bring the furniture to you? Do you offer pick up or delivery services?
While you are welcome to bring furniture to us, our normal process is to come out to your home or place of business and give you a free estimate. At that point, if you would like to begin the process, our estimator can either pick up the piece or have our office management call you to set up a pick-up date. We offer convenient pickup and delivery services!
Will my item lose value if it is refinished?
Most pieces of furniture will not lose value when they are refinished. Keep in mind that the number one reason for a finish in the first place is preservation. Here is a link to a short blog post written by Finish Pros owner Dan Mckenzie on this subject: Does refinishing a family heirloom decrease it’s value?
Can heat marks be removed from a table top?
Sometimes it is possible to remove heat marks from a table, but it all depends upon the severity of the damage and the quality of the finish in which the damage is present. While we encourage anyone with this problem to have it taken care of professionally, we have published a short tutorial video to YouTube for anyone who wants to try their hand at removing heat marks in a less involved, DIY way.